The Pet Points program is our way of thanking customers for being loyal PetCareRx shoppers.
Itís FREE and EASY Ė there is no need to sign up. Customers automatically earn 1 Pet Point with every dollar they spend which they can apply towards future orders.
These Pet Points are worth 5% of the dollar value of their order. For example, if they have 200 Pet Points, they will have a $10 credit for future purchases.
Save time, money and aggravation. Visit PetCareRx.com to find the products you need, at the discounts you deserve. PetCareRx supplies pet medications and other pet health needs at a fraction of what they cost when dispensed by a veterinarian.
PetCareRx was established to give you the products you need, at the discounts you deserve, by supplying pet medications and all of your pet's other health needs at a fraction of what they cost when dispensed by a veterinarian.
PetCareRx is America's most affordable pet pharmacy and supply store on the web. We ship Prescription* & Non-Prescription items safely and conveniently to your door, and all for up to 50% off your vetís prices.
Call toll free 1 800 844 1427 and order through one of our live customer service representatives.
PetCareRx.com accepts Visa, Mastercard, Discover and American Express. We also accept personal checks, for your convenience. All prices are valued in U.S. dollars.
We want to meet all your shipping needs. All our products are shipped by UPS, shipments to HI, PR, AK and Canada are shipped USPS. You should get your order on time, and not a second later.
We currently offer FREE Standard shipping for all orders over $85.00!
Please allow 3 -7 business days for most deliveries.
Second Day and Next Day Air packages will occur delays on Saturdays and Sundays. If you're package is in shipment over the weekend please expect delays. If you need you package sooner, please contact customer service for assistance.
It is of the utmost importance to the PetCareRx pharmacy that your pet receives prescription medication in a timely fashion to ensure proper treatment. Pending your Veterinarian's approval, or receipt of a written prescription, your order will be shipped immediately.
PetCareRx.com is required to collect sales tax for items shipped to addresses in New York State at 8.5%.
We proudly stand behind all our products. At PetCareRx.com, we are not happy unless you are 100% satisfied. You can return any product purchased from us within 30 days of the order date. In order to make the return process as smooth as possible, please read the following procedure carefully.
1. You should email us at sales@PetCareRx.com, or call us at (800) 844-1427 and request a return code. Please provide an explanation on why your product needs to be returned.
2. Return items using the address on the packing slip. If you no longer have the packing slip, please write your name, order number, address, return code and contact information on another piece of paper and attach it to the box. Anything you return should be either unopened, or in otherwise new condition, to ensure that you're eligible for a full refund.
3. We will contact you with details of your refund, once we receive and process the returned item. Please note that we refund shipping costs only if the return is the result of our error, and the entire order is returned. PetCareRx.com will only process returns and refunds for items purchased at PetCareRx.com.
Note: Due to general health considerations, we regret that there can be no returns on food, vaccines, medication or embroidered products. Also, all returns are subject to a 15% restocking fee.
Ask the Vet
At PetCareRx.com, we have several veterinarians on call to answer any questions you may have. Ask the Vet lets your ask one of our certified veterinarians all sorts of questions about your pet. Our veterinarians are among the most qualified leaders in their fields and will answer all your questions about your pet (including obedience training, diet, medication, etc). Questions are organized by animal type and question topic. We welcome any questions you may have. You should not rely, however, on the veterinary advice or any other information provided on this site for the diagnosis or treatment of any specific condition. You should always consult your own veterinarian for specific advice concerning the medical condition or general treatment of your pet. PetCareRx.com accepts no liability related to the veterinary advice and information provided on this site. The Vet is here to help you and your pet live a happy and healthier life!