Use these link to go to Lands' End
Save $9 on our tip-proof Canvas Totes when you buy any 3 Expires: 5/2/08 homepage top right type in TOTES in search box,
free swatch samples for totes are also available
Click here to go to Lands' End!
 
 
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Lands' End products are produced to its own, internally developed high standards — more stringent than the more general standards used by most of the industry. Fabric quality, construction details, style, and sizing are constantly being reviewed and improved.
The company employs more than 150 quality assurance personnel, who work at headquarters and in the field to ensure that all standards are being met, all the time.
Lands' End tests its clothing for a comfortable and consistent fit by trying garments on real people, not just models. For example, more than 100 local children fit-test and wear-test all types of kids' products, offering their advice on fit, style and comfort.
In addition to outside, independent testing, Lands' End also test fabrics in its own lab, using the most sophisticated processes in the industry.
Lands' End operates on the principle that what is best for the customer is also best for the company. As a result, customers have learned to expect a high level of service at all times — from initiating the order, to receiving help and advice, to speedy shipping, and further follow-up when necessary. Here are some of the ways that Lands' End and its employees "go the extra mile":
Lands' End offers one of the simplest guarantees in the industry — GUARANTEED. PERIOD.® — which allows customers to return items at any time, for any reason, for refund or replacement.
Toll-free phone lines for ordering and customer service are open 24 hours a day, 364 days a year.
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