"This store is very good. The prices were amazing... We bought a Casio standing piano.
We got the one with the light up keys that is a player piano and a regular piano.
Everyone has a good time on it. They delivered it quickly at a great price."
Feona - Momsview.com owner
No Compromises - More for Your Music at zZounds
You don't have to compromise with zZounds. You get More for your Music: the lowest prices AND the best service in the musical instrument and equipment business. Period.
You're saying - "Sure you do! Everyone says that!" Well here's how you can be sure...
How can you be sure zZounds has the lowest prices?
Lowest Price Guarantee
zZounds consistently outscores its most frequently shopped competitors on the BizRate.com "Overall" consumer rating - based on unbiased, independent customer surveys (as measured for recent periods).
In fact, zZounds rated so well with BizRate.com that we were recognized with the prestigious "Circle of Excellence Award"! Over 3000 quality, consumer-rated online merchants from the BizRate Shopping Search Engine were considered for the awards. The awards are based on the direct feedback, collected at the point-of-sale and after delivery of goods, from customers concerning seven key satisfaction metrics including: Overall Satisfaction, Product Selection, Ease of Finding Products, Repurchase Intent, Product Met Expectations, On-time Delivery and Customer Support.
Within 30 days of receipt of your shipment, you may return almost any item for almost any reason with no restocking fees or other penalties.
New Top-Brand Gear From An Authorized US Dealer
You get top-brand gear, new from the factory, from an authorized US dealer. We occasionally have opportunities to buy B-stock merchandise to offer at special discounts, but we always identify the merchandise clearly as B-Stock or Factory Resealed. Unless it says otherwise, it's new from the factory.
Huge Selection - IN STOCK
With an inventory about 50 times bigger than a typical musical instrument retail store, chances are we have what you're looking for. With highly accurate realtime information on the website showing you which products are in stock at all times, you can be certain when you order an instock product that you won't face a surprise delay. With realtime information on when out-of-stock products are expected back in our warehouse, you can know what to expect even when we can't keep up with demand on a particular item (though please note that information on expected future availabilty is only accurate as what our suppliers tell us).
You deserve immediate accurate shipment - and zZounds delivers. Did you ever understand why, when you offer to purchase something, some companies don't ship your order to you that same day? We didn't! You deserve your order immediately - so we built a state-of-the-art technology and distribution center that's standing by to ship your order today.
Personalized Service from Musicians
At zZounds you get personalized service from musicians - by toll-free call, email, or live chat. We pay these musicians to work for you: to give you honest product advice and assist you should any problem arise with your order. They are NOT paid commission. These musicians will understand your lifelong dream of owning a Gibson Guitar, and they'll only ask you for an item number so they can help you faster - not because they've never heard of a Marshall Stack or a Digi 002. They know how to help you because they share your dreams.