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Zappos Reward Visa card receive 1,500 points when you sign up & receive points for every purchase you make Subject ot credit approval

Zappos return policy is now 365 days -- PLUS 100% PREPAID RETURN SHIPPING! -- We shop here. Sales tax will be added to KY and NV orders. Zappos.com now offers over 39,000 choices of shoes, handbags, and accessories from over 300 different brand names. We have over 1 million pairs of shoes in stock, and shipping is FREE!

In fact, Zappos.com is now the number 4 ranked clothing site on the Internet!

Zappos.com was founded in June 1999 following a less than successful trip to a local shoe store. With brick and mortar stores limited by the size of their stock rooms, shoppers can only choose from a handful of styles the store buyer chooses from each brand (and pray that their size is in stock). Zappos.com decided that offering customers a complete selection of styles from each brand (in every size, width, and color) would make the shoe shopping experience a much more pleasurable one. Thus, Zappos.com was born!

To date, Zappos.com has shipped shoes to well over 20,000 cities across the United States, and has attained a top 50 internet retailer rating (according to Internet Retailer Magazine)! In addition, Zappos.com maintains one of the highest BizRate ratings in the industry.

Get great brand name shoes at Zappos.com!
Nick Swinmurn

Chairman and Founder

Nick Swinmurn is a veteran Internet executive with a rare success story to tell. He began his Internet career in 1997 as a marketing manager at Autoweb.com, a leading automotive site, where he learned enough to realize that his destiny lay in creating his own e-commerce site. He became the webmaster at Silicon Graphics the following year, and founded Zappos.com in 1999. Zappos.com quickly became the most popular shoe store on the Web.
Tony Hsieh

CEO


Graduating from Harvard University in 1995 with a BA in computer science Tony Hsieh began his early dot com days working as a Software Engineer at Oracle. Soon after, he co-founded and started the cooperative advertising network, LinkExchange, where he served on their board of directors and was responsible for architecting some of the major technologies for the company.
It's been a fun and exciting ride trying to keep up with our growth while still maintaining our fanatical focus on providing the very best customer service and the very best online shopping experience.

I still remember when people thought we were crazy for treating our customers so well by offering things such as free shipping, free return shipping, a 365-day return policy, and 24/7 customer service. A lot of people couldn't understand why we would put our toll-free customer service number in the top left corner of every page of our web site, instead of hiding it like most other web sites do. And a lot of people couldn't understand why we keep trying to improve our warehouse operations to get the shoes out to our customers as quickly as possible.

We believe that if we can build the Zappos brand into something that our customers associate with the absolute best service, then eventually we can sell other product categories as well.

Our internal WOW philosophy is simple: We want every interaction with every customer to result in the customer saying "WOW -- that was the best experience I ever had."

But our WOW philosophy extends beyond just our customers. It's also the philosophy that we use to guide how we treat our employees, our vendors, and our other business partners. We believe that doing so is the only way to build an enduring brand and long-lasting company.

This company has been built by our partners, in every sense of the word. Our customers, employees, vendors, business partners, and investors are all partners in building the Zappos business. We would not exist today if any of these groups were missing. So to all of our partners: thank you for your support and partnership in 2005. We look forward to accomplishing even greater things together in 2006!

Visit Zappos Today!



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