WAMU-You’ll know it right away: We’re really not like other banks.
We’re informal, friendly and fun. We take our customers’ money seriously, but not ourselves. We even call ourselves by a fun name that started out as a nickname years ago: WaMu.
We’re the bank for everyday people.
In fact, we believe no one else focuses on consumers, small business and commercial customers like we do. We listen to our customers and give them what they value--yet at the same time we make banking simple and enjoyable.
When you visit one of our retail banking stores, call us or find us online, you’ll see that we talk to our customers in straightforward, clear, everyday language--we don’t hide behind “bank speak.” You’ll also notice that we invent for our customers.
Ever since our founding in 1889, WaMu has been making a difference in our communities. We got our start by helping our neighbors in our hometown of Seattle rebuild after a devastating fire swept through the city. Community involvement is part of our history and part of our culture.
In fact, WaMu most recently earned the highest Community Reinvestment Act (CRA) rating--Outstanding--from the Office of Thrift Supervision, the primary regulator of all federally chartered thrift institutions, which includes Washington Mutual. The Outstanding rating reflects our performance in meeting the credit needs of the low- and moderate-income communities we serve.