Always feel free to contact us if you have any questions - we
are happy to help!
The Space Store is the universal leader in quality NASA and
space theme products. Anything you need, give us a call or email us at
firstname.lastname@example.org. We are happy to make arrangements for large
quantity orders, help with ideas for events, answer homework questions
and more. We take orders online and are now open until 10 PM Mountain
Time to better serve you.
The Space Store is proud to be an Accredited Business Member
of the Better Business Bureau. As an Accredited Business Member, The
Space Store meets the highest standards of The Better Business Bureau.
Custom and Large Orders cannot be cancelled and are non-refundable.
Some models and replicas (where noted) are also non-refundable and may
not be returned. Costumes and Suits may be exchanged for another
All Other Items: You may return an item in its original
condition, including all packaging, for a refund within 30 days of
receiving - unless otherwise noted on the item page. Shipping &
handling charges are refunded only if the return is due to our error.
Include a copy of your invoice stating your name, address, order
number and the reason for your return. If using a credit card, the
refund will be credited to your account. If paying by money order or
check, a refund check will be mailed to you in 2-4 weeks. We suggest
you use UPS or Insured US Mail for the return. If there is any
question, contact us. Please note: Special orders and large quantity
orders cannot be cancelled and will not be refunded.
We offer free U.S. domestic ground shipping on all orders over
$120! Use discount code FREE. Only one discount code per order, cannot
be combined with other discounts.