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Like you, we also are consumers and understand the need to know who you are buying from. So here is some information about us.
Who are we?
JewelryWeb is a privately-owned business. We have over ten years of experience in jewelry manufacturing and retailing in New York's jewelry district. Our products are found in department stores throughout the United States and Europe. Our Web Site has been open on the web since 1996 and we have had thousends of satisfied customers
How do we bring you the lowest prices?
By being a retailer solely on the internet, we do not carry the overhead that the department stores do. Also we are bringing our merchandise to you directly from the manufacturers and bypassing all middlemen.
All these savings are passed on to you, because our aim is to guarantee your satisfaction and to develop long-term customer relationships.
If you are not completely satisfied with your purchase, we will be happy to refund, replace, or exchange any item within 30 days of its purchase through our simple, hassle-free return process. Simply follow the return instructions enclosed in your package.
We also have a two-year free repair warranty. We will replace or repair any defect in a product purchased from us at no charge. You will be responsible for all shipping and handling fees. No restocking fees.
You will receive the merchandise packed in elegant gift boxes in about 5 to 10 days from the time we receive your order. To secure both us and our customers from potential fraud, we need the valid billing address of the credit card before we can process the order. All shipping is via either Insured UPS or USPS. All prices are for standard size items. We do ship to many International locations, but not to all. We reserve the right to refuse international orders based on amount and location. International S&H is either through US Postal Service International Mail or UPS and the customer will be responsible for local customs and taxes.
For your convenience each item in our catalog has an associated approximate ship day value. Depending on your geographical location and the shipping method used you will receive your order within several days after it has been shipped. That is the overall delivery days will be the sum of our Approximate Ship Days plus the number of days in transit. Please note that there are many factors that contribute to the actual ship date which could be shorter or longer than our approximate ship day value provided. Some of these factors include your special requests and our current resource and inventory availability. Our goal is to make sure that you have a pleasant shopping experience with us and we believe that our approximate ship days value helps us get closer to this goal.
As a New York State based Corporation, JewelryWeb.com, Inc. is required to charge sales tax on all orders shipping to New York State addresses. Please specify your local NYS sales tax rate by clicking on the "New York deliveries please read this tax info" link in the shopping cart.
To comply with NYS law, we reserve the right to charge sales tax on all shipments delivered to NYS addresses.
MultiPay payment plan is designed to help our customers with an easy monthly no charge and no interest payment plan. This payment plan is only available on credit card orders. You will receive the merchandise after the very first payment. Shipping charges and potential sales tax will be added to your first payment. JewelryWeb will periodically offer the MultiPay payment option on selected items. For example a $300 item with MultiPay plan of three payments, will help you pay for the item with three easy monthly payments of $100 while you will be enjoying the item after the first payment.
If you are taking advantage of a discount coupon or participating in a third party rebate, points or incentive program, please note that only your first payment of a MultiPay purchase will qualify for such programs.
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