That new dishwasher I decided to buy because mine was on a recall list was delivered today. And it was a kind of miracle. When I bought it, I arranged for delivery on 7/23 to give my sons the weekend before to uninstall the old one (Sears wanted $150 to uninstall and install the new one). I went in early yesterday and planned to go in early as often as I needed to for the rest of the week, assuming I'd need to be at home for at least 4 hours waiting for the delivery.

So last night I get an automated phone call that I am on the list for delivery between 7:15 and 9:00 a.m. And, lo and behold, the new dishwasher was delivered at 8:00 a.m. !!!

I've never heard of a delivery coming at a time that was actually convenient for the buyer, and then to actually come in the time frame in which they said they would come ... WOW!

By Trina~moderator on Tuesday, July 24, 2007 - 10:57 am:

We've always had good luck with Sears delivering appliances in a timely and professional matter. When we bought a frig last year they installed the new one and moved our old one downstairs for us.

Enjoy your new dishwasher!

By Karen~admin on Tuesday, July 24, 2007 - 11:05 am:

You are definitely lucky! We've sat at home waiting all afternoon for a *delivery window* of 12:00 to 5:00, only to have the delivery arrive at almost 7:00 PM. GRRRRRRRRRRR!!!!!!!!!!

And Cox has really done a few numers on us recently; we had 3 different Saturday appointments in the last couple months, and every one of them has changed the appointment time, 2 of them arriving EARLY!

By Dawnk777 on Wednesday, July 25, 2007 - 12:07 am:

Our local appliance store is good about narrowing down the time to expect a repair man. It is pretty nice.

By Cocoabutter on Wednesday, July 25, 2007 - 01:42 am:

I have never had any problems with delivery or repair men. If they are late or if they are early, they always call. But I don't recall that any of them never showed up.

At least something worked out perfect for you that day! Kind of makes the rest of the day go a lot better.

By Breann on Friday, July 27, 2007 - 01:02 pm:

That is great news!!
I remember waiting many a hours for service calls. My favorite is the satellite company. They say between 10am and 5pm. Hmmmm, well, that takes up the whole day. They usually show up about 4 or so, lol.

Enjoy your new dishwasher