Outdoor Decor catalog -
Outdoor Decor wholesalers
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Outdoor Decor is now closed and is in the process of being liquidated.
Outdoor Decor-The company was one of the earliest online merchants in the Lawn and Garden industry and continues to enjoy steady growth. Offices are maintained both in Florida and Alabama with the main distribution center being located in Alabama.
Also, we constantly look for new items to bring to our customers, keeping our lines as fresh as possible. We will continue to offer a fast and easy way to fulfill your needs online! We know our great customers keep us going. We strive to keep customers coming back with good service and quality products. As always, we ensure satisfaction with every order.
We Don’t Charge Your Credit Card Until We Ship Your Order**
You work hard for your money. So should we. We don’t consider our job done until we have your order shipped AND a tracking number (in most cases) has been made available to you. Problems and delays occasionally happen. However, you can rest assured we are working to quickly solve them. We won’t charge you until our work is complete, and we have the shipping confirmation and tracking number either from our warehouse or from the manufacturers. ** We do reserve the right to charge in advance in special cases.
Fair Price Promise
We are proud of the quality of the merchandise we offer and work diligently to provide you with the best products at the best prices. We don’t play games with shipping charges, so-called “discounts” or confusing coupons. You don’t have to wait for a sale to know you are getting a terrific product at the best available price.
No Hassle Returns
We stand behind our products. Sometimes an item isn’t what you expect, you don’t like the color, or your needs have changed. We understand. Just send it back. We don’t charge a restocking fee. You pay only for the return shipment. Many of our shipments have a return label in them. Just call our Customer Service Center to let us know it is coming so we can expect it, and how you wish to resolve your order. (Note: personalized items cannot be returned, goods must be in “as new” condition). For more information on our return policies please see our Warranty / Return Policy.
Access to Your Shipment Information
Ever wonder what in the world happened to your order? We’ve made it simple by integrating our system with all of our vendors so you can check the status of your order at any time. Of course, if something doesn’t look right, just send us an email or give us a call and we’ll be happy to research it for you.
Quality Guarantee
We guarantee all of our products to be free from manufacturer defects for a period of one year (besides electronics, which follow manufacturer warranties). If you have a problem, contact us. You don’t need to contact the manufacturer to get your issue resolved. We will deal with the vendor for you and do our very best to resolve the problem. This also makes us aware of any issues our customers may be experiencing with products or manufacturers.
Personalization Guarantee
Personalized products are guaranteed to arrive as ordered or, in the case of a rare misspelling, a replacement will be quickly issued. If you do receive a personalized item that did not come as ordered, just give us a call and we will immediately start working on the problem.
Accurate Ship Time Estimates
We frequently update shipping times so that we have the most current information available to accurately determine when your order should ship. Sometimes, unexpected delays occur that we are unable to predict. In these instances, you can easily and conveniently track your order online to see where your order is and the estimated ship date or date of arrival.
Focus on Continuous Improvement
We are not perfect, but we strive to be! We endeavor to channel your comments into constructive feedback to our product buyers, customer service representatives, warehouse, Web site developers, etc. If you have any ideas or suggestions, please submit them to us. They are appreciated and help us to serve you better.
Wide Selection
We are proud to offer one of the widest selections of exterior home products on the Web. We focus on just one thing – helping you find the perfect accent for your home! Don’t see what you are looking for? Let us know, and we’ll have our product buyers search for it.
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