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Welcome to Monterey Bay Clothing Company...

Monterey Bay Clothing Company offers unique, casual apparel, shoes and accessories to women who value versatility, comfort and a relaxed lifestyle. We strive to provide exceptional service and guarantee to have quality merchandise with an emphasis on comfort in both style and fabric at competitive prices.

This website allows you to shop from the comfort of your home - 24 hours a day, 7 days a week. And should you need to contact us, our customer service team is available to answer questions and provide courteous, knowledgeable and efficient support for all your needs. Please contact Customer Service by phone at 1-800-308-0358. Responses will be handled during our Customer Service hours, 8am - 10pm ET, Monday through Friday. Thank you for stopping by the Monterey Bay Clothing Company website.

How Do I Return or Exchange an Item?

A: Our guarantee is unconditional. If any purchase fails to meet your complete satisfaction, for any reason, you may return it (in original condition). Customers returning for credit using the supplied mail label provided with your shipment will have $6.95 deducted from the refund for return postage. Simply return your item (in original condition) and the original form of payment will be credited within one or two billing cycles. Use of the postage-paid label is only valid within the USA.

Sorry, original postage and handling charges are not refundable.

Returns are accepted six (6) months from shipping date.

Making a return without the prepaid label?

Please send to: Monterey Bay Clothing Company Attn: RETURNS 3635 E. 34th Street Tucson, AZ 85713

Free Exchange Program

We want you to love every product you receive from The Monterey Bay Clothing Company, but we know there are circumstances when a particular size, color or style may not meet your expectations. If this should happen, we offer two ways to exchange your items. Simply return the items(s) to be exchanged using the provided postage paid label enclosed with your shipment. Your exchange order will be sent to you at no additional cost. This program is only valid for shipments within the USA.

Or, to receive your exchange item quicker, call Customer Service at 1-800-308-0358 seven days a week from 4:00 a.m. to midnight (MST) or email one of our Customer Service representatives at contact us to place your exchange order. The in-stock items will be shipped out immediately at no additional shipping cost to you. Use the provided postage paid label enclosed with your shipment for the items to be returned. Upon receipt of your returned merchandise, your original method of payment will be credited. (Please call or write for further explanation.)

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